10-10-2016, 07:50 PM | #1 |
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BMW Assist not supported 1/2017?
Hey all,
I got a message in the iDrive about BMW Assist in '15 X135 not being supported past 1/2017, and to go to https://www.bmwassistoffer.com I entered in my VIN and was presented with 3 choices. $300 in apparel and no more BMW assist, $200 visa gift card and no more BMW assist, or "retrofit with compatible technology" I chose the retrofit option and will apparently get more info at a later time. The SOS feature is a huge selling point for me, as is the Google Local Search, and the BMW Apps features, so I definitely want the retrofit. Anyone else in this position? |
10-10-2016, 10:44 PM | #2 |
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I am as well. I went to the website and entered my vin and was told they would be in touch. I've not been offered the three choices yet, but I will also take the retrofit. I'm kinda hoping that data speeds will increase with the new hardware, but somehow that feels like too much to expect.
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10-11-2016, 04:44 AM | #3 |
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Wow. I didn't know my 2015 was affected. I didn't get an idrive message but when i plug in my vin, i get the three choices. I opted for the retrofit.
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10-11-2016, 08:41 AM | #6 |
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All E84s are affected. They all have the 2G hardware. If you're lucky enough and your contract will end after 12/31/2016, you're offered a free hardware retrofit, merchandise credit, or cash. If your contract ends on or before the end of 2016, you might have the option to renew your contract and get the retrofit.
Last edited by Aerospike; 10-11-2016 at 09:20 AM.. |
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10-11-2016, 09:19 AM | #8 |
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So, were you all offered the choices when you entered your vin? And did you get an e-mail response from BMW? I have had neither. I tried to enter my vin again today and was told that I had already made my selection. I'm guessing something has gone wrong.
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10-11-2016, 03:22 PM | #10 | |
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Quote:
I figure from a resale standpoint, it is a good selling point to have the BMW Assist feature intact. I in fact have used it to call them about a question and they are pretty responsive. |
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10-11-2016, 07:50 PM | #12 |
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Drives: 2024 BMW 230i xDrive
Join Date: Oct 2015
Location: Centennial, CO
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I got an option to retrofit but with an annual cost of $199.
We already had AAA before I bought the X1 and I've never used any of the functions, so I think I'm gonna take the cash. |
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10-11-2016, 08:15 PM | #13 |
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Thanks for posting this Nicknaz. I had my car at the dealer last Friday to have an inspection prior to my 4/50 warranty expiring. The report said that everything was ok. Either this retrofit did not show up on their computer or they neglected to tell me about it. I never received a letter or email from BMW NA even though they have me correct contact information. I called BMW Assist and they advised me to contact the dealer which I will do tomorrow. Planned obsolescence is wonderful isn't it, NOT.
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NB8S Past Garage: Z4, 135i. Present Garage: 2013 X Drive X1 2.8i.
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10-12-2016, 12:47 AM | #14 | ||
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I'm very surprised if anyone would pick the $200 and $300 option to deactivate. The insurance discount from having the BMW Assist theft recovery system alone is more valuable than the gift cards... |
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10-12-2016, 06:02 AM | #16 |
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10-12-2016, 08:16 AM | #17 |
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I get an insurance discount because of the BMW LoJack feature. They call it theft recovery. Not a great dollar amount but every little bit helps.
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NB8S Past Garage: Z4, 135i. Present Garage: 2013 X Drive X1 2.8i.
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10-12-2016, 09:11 AM | #18 |
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I got a notification by email for my possible choices, I chose the retrofit. 48 hours later received my confirmation number in an email. Have to print it and take it with me to the dealer. It just so happens that I also was due for maintenance so I spoke with my adviser and they will schedule my retrofit at the same time and also replace my pending airbag recall. One stop shopping to occur this Friday.
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10-12-2016, 12:04 PM | #19 |
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talked to my dealer. they are ordering the updated combox and airbag. I am told I am the first rig here at my dealer getting the combox upgrade.
question: current cell provider is ATT (on their 2G network). Any ideas who the cell provider is for the 3G (or LTE?) upgrade? question: dealer says I can only renew for 1 year following the upgrade. what happens after that year? perhaps this is just a poorly worded SIB at the dealer? I can't see why they would prevent renewals following the 1st year of paid service. |
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10-12-2016, 01:27 PM | #20 |
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My BMWAssist contract expires Dec 2023, but the ConnectedDrive contract (all the entertainment apps including BMW Remote) expires 12/04/2016. Am I the only one with such disparity?
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10-12-2016, 02:47 PM | #21 |
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Drives: 2024 BMW 230i xDrive
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I've done a little looking with no luck. Does anyone know if you can find your ConnectedDrive expiration date online?
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10-12-2016, 04:11 PM | #22 |
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This boggles my mind. When I accessed the BMW Connected App, it told me it could not find an enrolled vehicle. It further stated that I had to have a MY14 or newer vehicle for the app to work. I guess my MY13 just doesn't qualify. I can't believe that they couldn't make their system backward compatible with other model years. Oh well, I may see a MB in my future.
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NB8S Past Garage: Z4, 135i. Present Garage: 2013 X Drive X1 2.8i.
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