XBimmers X1   XBimmers X1
  XBimmers X1

Go Back   XBimmers | BMW X1 Forum > BMW X1 Forums > General BMW X1 (E84) Forum

Post Reply
 
Thread Tools Search this Thread
      12-21-2018, 06:19 PM   #1
DOrtiz
Private
DOrtiz's Avatar
United_States
13
Rep
93
Posts

Drives: BMW X1 28i
Join Date: Sep 2018
Location: SW Florida

iTrader: (0)

A $7,000 Transmission!!!

So I purchased my BMW from a local BMW dealer Sept. 2018 with 27k miles (one owner). It's been running great, no fault codes and December 1st I changed the oil, oil filter, air filter and cabin filter.

I took it in today for a complimentary checkup and possible 30k mile maintenance. I mentioned when I backup I would hear a faint "wine". Like when you backup a car at an accelerated rate but much lower sound and just barely backing up.

Well, I went shopping at the local mall with my mom (today is her birthday), when I get the call from the service advisor. He said the car needs two things:

1- A wheel alignment $189.99, and ...
2- A NEW transmission!!

I asked him how much the transmission repair would cost and was told BMW doesn't repair transmissions, they replace them. When I asked how much, he said $7,000.00 and warranted for 2 years. AMAZING!!

When I asked him how this happened, he said it's a faulty internal bearing which caused this and it's no fault of the operator. I said if there's a faulty part shouldn't BMW cover it? His reply was the car is out of warranty.

Thank God, I purchased an extended warranty. They're sending an adjuster to verify the claim.

Anyone ever hear of such atrocity? Also, I feel BMW May have sold me a lemon (I've only had the car 3 months!)

Any thoughts?
__________________
2020 BMW X1 28i sDrive | Alpine White
Sleepless in SW Florida
Appreciate 0
      12-21-2018, 09:19 PM   #2
Turbod
Major
Turbod's Avatar
United_States
395
Rep
1,210
Posts

Drives: 2014 E84 X1 35i M Sport
Join Date: Mar 2015
Location: Oregon

iTrader: (0)

Is your extended warranty through BMW or another aftermarket company? More than likely they will repair the issue and not replace the transmission. Also it sounds like he was giving you indirect advice. BMW won't fix it but someone else could and you wont have to spend $7,000.
__________________
2011 E92 335i | 11.7@125 SOLD
2017 Camaro SS | 12.7@114 SOLD
2019 Audi TT RS | 10.5@130 SOLD
2020 F97 X3M | 11.0@123
2023 G80 M3 xDrive
Appreciate 0
      12-21-2018, 09:25 PM   #3
DOrtiz
Private
DOrtiz's Avatar
United_States
13
Rep
93
Posts

Drives: BMW X1 28i
Join Date: Sep 2018
Location: SW Florida

iTrader: (0)

Quote:
Originally Posted by Turbod View Post
Is your extended warranty through BMW or another aftermarket company? More than likely they will repair the issue and not replace the transmission. Also it sounds like he was giving you indirect advice. BMW won't fix it but someone else could and you wont have to spend $7,000.
It's an exclusionary policy through my credit union who financed the loan. BMW stated they're one of the better ones (they've worked with them before) but still need to send an adjuster before approving the repair.
__________________
2020 BMW X1 28i sDrive | Alpine White
Sleepless in SW Florida
Appreciate 0
      12-21-2018, 09:33 PM   #4
0w40X1
Lieutenant
34
Rep
485
Posts

Drives: 2014 BMW X1 s28i M Sport
Join Date: Sep 2013
Location: West Texas

iTrader: (0)

Yeah, it's funny that BMW knows the bearing is faulty, but won't fix any out of warranty. Too many things are like that, and most car dealers don't repair engines or transmissions.

If it was my $7k, I'd look to get one out of junk yard, and have a machinist rebuild bearing in that one, then, swap so not much down time. I live in oil fields of West Texas, and you can buy any type, size, or brand of bearing, and make nearly any piece of metal, even crankshafts.

Improved durability of parts is the kind of mods I do.
Appreciate 0
      12-21-2018, 09:35 PM   #5
DOrtiz
Private
DOrtiz's Avatar
United_States
13
Rep
93
Posts

Drives: BMW X1 28i
Join Date: Sep 2018
Location: SW Florida

iTrader: (0)

Quote:
Originally Posted by 0w40X1 View Post
Yeah, it's funny that BMW knows the bearing is faulty, but won't fix any out of warranty. Too many things are like that, and most car dealers don't repair engines or transmissions.

If it was my $7k, I'd look to get one out of junk yard, and have a machinist rebuild bearing in that one, then, swap so not much down time. I live in oil fields of West Texas, and you can buy any type, size, or brand of bearing, and make nearly any piece of metal, even crankshafts.
I only have to pay a $250 deductible.
__________________
2020 BMW X1 28i sDrive | Alpine White
Sleepless in SW Florida
Appreciate 0
      12-22-2018, 11:23 AM   #6
Gamb1t
Major
Gamb1t's Avatar
Canada
597
Rep
1,343
Posts

Drives: 330i,X1,Z4,Solstice GXP, RX-8
Join Date: Aug 2015
Location: Canukistan

iTrader: (0)

Better do some research as the zf8 is usually quite hardy. Can't say I came across many issues with this tranny. Now the transfer case is another matter....
Appreciate 0
      12-22-2018, 02:09 PM   #7
Kevman
Private First Class
Kevman's Avatar
44
Rep
169
Posts

Drives: 2019 BMW X3 x30i
Join Date: Sep 2013
Location: NJ

iTrader: (0)

I guess you didnt buy it CPO?
Appreciate 0
      12-22-2018, 03:25 PM   #8
DOrtiz
Private
DOrtiz's Avatar
United_States
13
Rep
93
Posts

Drives: BMW X1 28i
Join Date: Sep 2018
Location: SW Florida

iTrader: (0)

Quote:
Originally Posted by Kevman View Post
I guess you didnt buy it CPO?
No CPO. Should be interesting to see what they put on that printout when it's all said and done. They had me bring back the 5 series (said it was sold), and put me in a 2019 X3.

Said the adjuster was scheduled to come today to authorize the repair. If authorized he'd order the transmission Monday and it takes "2 days" to complete the work. Haven't heard anything so I assume it's being ordered. No calls from the service department yet.

Please forgive me as I'm still trying to put my stomach back where it belongs. It's lodged in my throat. I feel so sick. 😡😡
__________________
2020 BMW X1 28i sDrive | Alpine White
Sleepless in SW Florida
Appreciate 0
      12-28-2018, 07:28 PM   #9
m1256
Private
31
Rep
97
Posts

Drives: 2014 BMW x1 sdrive28l
Join Date: Sep 2018
Location: socal

iTrader: (0)

DOrtiz, any updates on the transmission ?
Appreciate 0
      12-28-2018, 07:33 PM   #10
DOrtiz
Private
DOrtiz's Avatar
United_States
13
Rep
93
Posts

Drives: BMW X1 28i
Join Date: Sep 2018
Location: SW Florida

iTrader: (0)

Quote:
Originally Posted by m1256 View Post
DOrtiz, any updates on the transmission ?
RESULTS: Picked up the car (a week later) and it seems OK. I still hear noise (could be engine and/or transmission) but maybe that's because I became accustomed to the x3 3.0 loaner which was newer (2019 with 1k miles) and much quieter. The insurance DENIED the claim for reasons noted on the slip.

At any rate, check out the following images and let me know if you have any thoughts.

Looks like alignment was off, but have you ever seen anything like the explanation for requiring a new transmission?

Looks like they drove it 22 miles (with the adjuster maybe) to check it.
Attached Images
       
__________________
2020 BMW X1 28i sDrive | Alpine White
Sleepless in SW Florida
Appreciate 0
      01-14-2019, 09:05 AM   #11
05X3lover
Private
17
Rep
92
Posts

Drives: '15 Dark Gray X1 AWD
Join Date: Mar 2010
Location: Greensboro NC area

iTrader: (0)

So what is expected to happen to the transmission long-term now? Did they tell you it will just fail one day, or start slipping in gear? I'd get a 2nd opinion honestly, that entire episode with the dealer sounds really strange to me.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 10:21 AM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST