11-21-2021, 12:40 PM | #1 |
Private First Class
19
Rep 119
Posts |
New Real for E84 X1
BMW
Company BMW of North America, LLC BMW Group Company Mailing Address PO Box 1227 Westwood NJ 07675- 1227 Telephone (800) 525-7417 Fax (201) 930-8362 CustomerRelations@ bmwusa.com Internet BMW VOLUNTARY EMISSIONS RECALL CAMPAIGN REPROGRAM CONTROL UNITS (DME) CAMPAIGN NUMBER: 20E-A01 October 2021 Dear BMW Owner / Lessee: Year Model, VIN: xxxxx BMW of North America is dedicated not only to providing premium vehicles for our customers, but exceptional service as well. To ensure our vehicles are of the highest industry standards, BMW performs ongoing quality analyses throughout a model’s life cycle. Description of Issue As part of ongoing quality analyses carried out by BMW, it was discovered that due to an imprecise calibration of the engine the vehicle may produce increased CO emissions. To correct this error in calibration, BMW is conducting a Voluntary Emissions Recall Campaign. Repair We kindly request that you contact the service department of your authorized BMW center at your earliest convenience to arrange an appointment. The staff will schedule an ideal time for you to drop off the vehicle. This work will be performed free of charge by your authorized BMW center. Failure to have this complimentary repair work performed could be determined as lack of proper maintenance of your vehicle and may jeopardize your full protection under the emissions warranty provisions. For vehicles registered in the state of California: The California Department of Motor Vehicles, in conjunction with the Air Resources Board, has implemented the Registration Renewal/Recall Tie-In Program which requires the completion of the recall. Upon completion, you will receive a Proof of Correction Certificate. Please save the certificate since the California Department of Motor Vehicles may require it as proof of Emissions Recall Campaign completion. Additional Information If you are no longer the owner of this vehicle, please use the enclosed postage-paid postcard to provide us with the name and address of the new owner. If you are a lessor of this vehicle, please forward this letter to your lessee. Should you have any questions regarding this campaign, please contact your authorized BMW center. If you need additional assistance, contact BMW Customer Relations and Services at 1- 800-525-7417 or via email at CustomerRelations@bmwusa.com. BMW remains committed to maintaining the highest level of automotive excellence, and we apologize for any inconvenience this repair may cause. Sincerely, BMW of North America, LLC bmwusa.com |
Post Reply |
Bookmarks |
|
|