09-19-2012, 12:49 AM | #23 | |
Second Lieutenant
16
Rep 242
Posts |
Quote:
Now why would a customer when ordering the car then ask for the M sports package and they say "oh, and please add the steering wheel with paddle shifters option to the M package" since it says everywhere that paddles are part of the M package??? |
|
Appreciate
0
|
09-19-2012, 12:57 AM | #24 |
Second Lieutenant
16
Rep 242
Posts |
Just in case I need to make the point clearer than I have already, look at this screen shot of the 'build your own' web page on BMW USA's web site.
Now, after looking at this web page what would compel you as a customer to ask your dealer for more than just the M package when ordering the car (fully expecting it to come with the paddle shifters)? Uploaded with ImageShack.us |
Appreciate
0
|
09-19-2012, 08:42 AM | #25 |
Second Lieutenant
8
Rep 234
Posts |
There's plenty of documentation to prove BMW is at fault. I had three separate pieces of proof when I confronted my dealership, including the downloadable equipment list. Any reasonable person would conclude that the M Sport has paddle shifters standard. I guess "reasonable" may prove to be the key word in all this.
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|