09-20-2012, 10:40 PM | #23 | |
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Another thing that pisses me off is I saw on this forum that someone got the run flat wheel insurance for $699.00 and I was charged $1200.00 and $699.00 was what I was charged last year but was told it had went up? Anyone else have this issue???? As after all the dust has settled I think I got a screwy deal... |
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09-20-2012, 10:44 PM | #24 | |
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2013 X1 xdrive28i Marrakesh Brown / Beige
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09-20-2012, 10:51 PM | #25 |
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Power of the voice and this my 5th BMW with them and just ask to speak to a higher person and do not back down. Most of all My complaints are not weak and have lots of ground to stand on and may be after I said to my sales rep and the BMW CSR that how I could try and fit this X! up their ass!
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09-22-2012, 04:43 AM | #26 |
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Not that this helps but picked up the wife's new X1 Sport Line yesterday and it came with paddle shifters. I wasn't expecting it in the Sport Line but happy to have them not that the wife will use them.
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09-22-2012, 09:41 AM | #27 |
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Its only us with the M package with the problem.....
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09-28-2012, 02:43 PM | #28 |
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Not a big loss, IMHO
I dont use the paddles that much. I came from a 6 speed 2010 Audi. I just ordered my new '13 audi with paddles too tho - but only cause the wife doesnt drive stick. The paddles 'look' cool for about 10 min but if you come from a manual it's not an immediate transition. the Auto/man transmission feels closer than the steering wheel shifter to me. just my opinion. |
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12-12-2012, 06:50 AM | #29 |
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So strange m sport here no paddles!
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- OEMplus Performance Mods CF Spoiler w/the IND Touch.Elec Perf Wheel V2.6K Angel.Meisterschaft GT Gloss Black.AR DP.SLEK CF Front Spoiler.N55 Mid.Cust Mirror Caps.12mm Spacers.20%3M Tint.Clear Bra.IND Side Markers.OEM Perf Grills. Cobb AP Stage 2 |
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12-12-2012, 07:43 AM | #30 |
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You have to explicitly get your dealer to add them to the order - the ordering system removes them by default. Since you have to OK the order, including all the items, before it goes to BMW, it is technically your own fault for not noting that it's missing. However, I think BMW should own up to this one and let those who expected paddle shifters (because the web page said so) get them retrofitted for free. This is about goodwill.
My order lacked the paddle shifters and the dark crosshatch aluminium trim which were selected, and I had the dealer add them back in. So yes, read the order before you sign it. |
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12-12-2012, 08:55 AM | #31 | |
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Many customers were financially compensated for the issue. Good for them. But some of us got next to nothing. My CA assured me BMW would make this right. Well, they haven't, and it doesn't look like they intend to do any more for me. In hindsight, I wish I had walked away. Beyond the financial issue, there is a principle involved, and I am disappointed in myself for not taking a stand. I assure you it won't happen again. Last edited by HotRodW; 12-12-2012 at 09:43 AM.. |
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12-14-2012, 06:44 AM | #32 |
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So because the original m sport pack had the paddles and i didnt check this manually Im SOL?
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2011 1M VALENCYA
- OEMplus Performance Mods CF Spoiler w/the IND Touch.Elec Perf Wheel V2.6K Angel.Meisterschaft GT Gloss Black.AR DP.SLEK CF Front Spoiler.N55 Mid.Cust Mirror Caps.12mm Spacers.20%3M Tint.Clear Bra.IND Side Markers.OEM Perf Grills. Cobb AP Stage 2 |
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12-14-2012, 09:33 AM | #33 | |
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If my X1 doesn't come as I expect they will have to make a large concession or reorder. Luckily I have a Honda to drive in the meantime. I don't think there will be any problem as they already have several M-Sports on the lot with no paddles that they can't sell.
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12-14-2012, 09:02 PM | #34 | |
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2011 1M VALENCYA
- OEMplus Performance Mods CF Spoiler w/the IND Touch.Elec Perf Wheel V2.6K Angel.Meisterschaft GT Gloss Black.AR DP.SLEK CF Front Spoiler.N55 Mid.Cust Mirror Caps.12mm Spacers.20%3M Tint.Clear Bra.IND Side Markers.OEM Perf Grills. Cobb AP Stage 2 |
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01-02-2013, 11:52 PM | #35 |
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So...710 does not have shift paddles, correct?
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01-03-2013, 04:52 PM | #36 |
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The plot thickens.
My X1 35i M-Sports was ordered with paddle shifters - I made sure that the dealer re-selected 7XA, and the bmwusa production page also lists it with paddle shifters. Car arrived today, after three months, and without paddle shifters. This is not the car I ordered. I don't even want to drive it. |
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01-03-2013, 04:55 PM | #37 | |
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01-03-2013, 07:02 PM | #38 | |
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I can't believe all the problems you M-Sport buyers are having. I got the $120 paddle option on my no-line car without any trouble at all. |
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01-03-2013, 07:20 PM | #39 |
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There really is no reason to offer the M wheel without paddles IMO. BMW really screwed the pooch on this one!
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01-03-2013, 11:16 PM | #40 |
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Ouch that sucks. Has anyone that ordered a M Sport line taken delivery of their car w/ paddle shifters (US customers, that is)?
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01-04-2013, 10:46 AM | #41 | |
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Tell them to retro or stick it on the lot and sell it to someone else. MY SA told me that they could be retro fit, but I didn't get too far into it with him because I didn't buy the car from his dealer. I may ask him about this again for the benefit of others. |
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01-04-2013, 11:47 AM | #42 | |
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Drives: X3 35i MSport / X1 28ix MSport
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Asked my SA for a copy of the order guide, brought it home and did some homework as I wanted to be clear on what decisions I was about to make (after all, this is a significant purchase). How to ensure I get the paddle shifters? Read the order guide and identified the line item that included them as a zero cost option on the order. Can I order the satin finish wood trim on an M-Sport? No (verified with SA). Can I special order black headliner on a Sport or XLine? Unclear, but my SA sent a query to BMW Germany. Within 48 hours got the response that black headliner would not be installed (and could not be special ordered) in any line other than MSport. Can I get MSport with a heated steering wheel? No (verified with SA). SWMBO and I made our decision on what X1 options to order, SA entered and printed the order, and we then went through the order line by line with our SA initialling our specific selectons (e.g. paddle shifters). Seems to me this is a critical part of the process, but not all SA's take the trouble and time, or maybe are just not equipped with sufficient product ordering knowledge. Order released, X1 subsequently arrived exactly as ordered (with paddle shiters). We did our homework before ordering to eliminate potential unpleasant surprises from negligence on our part, and also our SA was outstanding. I always remember the legal expresion "Buyer Beware" and am willing to spend some time preparing before ordering. Sorry to read that many folks have been disappointed by the paddle shifter issue, but it would seem that there are quite a few SA's who are less than expert on custom orders. If you are about to custom order, make sure you read the order line by line, ask questions, and initial your selections before it is released. Happy trails y'all... |
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01-04-2013, 12:28 PM | #43 | |
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At this point, I am quite convinced that the dealer won't be honest with me, and will claim that they did all they could and that there's nothing they can do. Taking the lazy way out has been their modus operandi so far. Do you think you could take a picture of your steering wheel showing both the M and the paddles? |
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