[akay1]

I would first like to thank you for your help, Ian fairly tech savvy but i can't figure this out. I have downloaded the new premium 2019 maps for North America. I have unzipped the files and put them on a USB.

For some reason when I plug the USB into the dash nothing comes up. I went to the software update option but still got nothing, it says no USB recognized.

Is there something that I am missing here? If you are aware of any step by step instructions i would really appreciate it!

Thank you very much for your help!