Quote:
Originally Posted by snareman
My 1yo X5 went in for its first oil change yesterday. I've been going to this dealer since 2006. The SA send me the form text that there would be a 2.2% fee for credit card use, but none for debit card or check.
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That's weird. Definitely not normal.
I've NEVER heard of car dealerships charging CC fees, not for service, not for parts, not for deposit. The last time I checked was past summer when I leased another car and put "upfront fees" on a CC. Earned some points, zero fees.
Quote:
Originally Posted by snareman
They gave me a new 228 loaner that I drove 21.8miles to work. The 228 is rated at 33mpg highway which is most of my way to work. So I used less than a gallon of gas. I don't think the gas meter moved a single blip or line.
Today I get an email from them today with a $12.95 charge for 1.86gal of gas.
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This is weird and suspicious.
First of all, none of local dealers bother to check how much gas you used with the loaner. I never get them with full gas tank and try to return the loaners with (roughly) the same amount of gas as I got. I've NEVER had anyone question the delta, or attempt to bill me for loaner gas in 20+ years!
Never mind that $12.95 charge for 1.86gal of gas is car rental shop level rip off. I would question the amount just on principle!
Quote:
Originally Posted by snareman
The customer service world just isn't what it used to be. [...] Times have changed...
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They haven't.
Your chosen dealer is an abusive cheap-ass dip-sh*t, that's all.
Time to look for a new vendor !?
HTH,
a