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This all totally normal for that extremely sensitive piano black/gloss black trim material. No matter how careful you are with it, it will scratch with basic maintenance washes. Don't bother buffing it-the scratches will just come back. PPF (gloss or matte to your preference) and be done with it. It's the only way to keep it looking good. I always PPF my black B pillars on any car for this reason. It works well.
FWIW I run a detail business and deal with these issues frequently.
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