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12-29-2012, 08:32 AM | #1 |
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I've tried configuring an X1 of various lines on the bmwusa.com website but whenever I select the Ultimate or Technology package, it deselects it after a second. It seems like only the Cold Weather and Lighting accept the selection. I've tried M SPort and Sport lines in both Safari and Firefox but no joy.
Is this configurator working for anyone else? http://www.bmwusa.com/standard/conte...modelcode=13XB |
12-29-2012, 08:37 AM | #3 | |
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01-01-2013, 11:36 AM | #6 |
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I am new, so could only look through posts, but not post yesterday. I saw a post from August about it being broken. This does not give me confidence in BMWs ability to make good vehicles!
You can use Edmunds or Kelley Blue Book to configure one, and learn the invoice price. |
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01-01-2013, 12:11 PM | #7 | |
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01-01-2013, 12:44 PM | #8 | |
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By the way, I was a computer consultant (IBM mainframe), and have taught programming, and sold software before I become an environemntal consultant and owner of an environmental consulting company. |
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01-01-2013, 01:58 PM | #10 | |
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If it's not working for months, the problem is your computer. I've never had a problem.
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Past: E36 325i, E39 540i, F46 323i (AA tuned), E82 3.0NA, E84/F30 N20 BMS Stage 1, E70 X5 N55, F06 N55
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01-01-2013, 03:29 PM | #12 |
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There is nothing wrong with my computer hardware or software, and others here, as noted, have the same problem. Try to build one, and it goes back to teh screen listing all models.
Don't worry, I'm most certainly not a "greenie." We help people stay out of trouble with laws, regulations, and lawsuits, and save money while doing so.
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01-01-2013, 05:22 PM | #13 |
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I am experiencing the problem at the moment. However, to say that it has not worked for months or won't buy a BMW because of website issues is ludicrous. I checked and Kia's & Hyundai's sites are working. Enjoy your Sportage or Tucson.
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01-01-2013, 05:25 PM | #14 |
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Come on now, I didn't type "not buy," but in this day and age, it should raise concerns about the manufacturer. Unless I learn something to change my mind, the X1 is at the top of my list. No front wheel drive, or front drive-based AWD designs are on my list.
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01-01-2013, 05:46 PM | #15 | |
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01-01-2013, 07:12 PM | #16 |
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The Mercedes-Benz we have also came with the 50,000 maintenance package, although they did not want to change the oil as often as I'd prefer. Still, it is a nice feature.
By the way, I checked their site again today, and saw a few changes. With the 2014 model X1 on the way soon, they will need to work on at least that section of their web site site.
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01-01-2013, 07:20 PM | #17 |
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My parents recently shopped for an E350 (also considered Audi A5). Apparently MBZ no longer includes maintenance, but will sell you a maintenance package extra (same with Audi). They ended up with a 328i.
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01-05-2013, 11:27 AM | #18 |
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It was working yesterday, and is nicely implemented. Maybe chance, maybe they read this site?
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01-05-2013, 03:45 PM | #19 | |
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"To Whom It May Concern: Thank you for contacting BMW of North America, LLC regarding the Build Your Own feature. Your feedback is very beneficial, as it gives us the opportunity to review how to evolve our website and identify how we can improve our customer service. We have notified the web team of this situation, and they are working diligently to resolve it. We appreciate you patience in the interim. The BMW Customer Relations and Services Department is available Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time. You can reach us at 1-800-831-1117. Thank you again for taking the time to share your thoughts with us. " |
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01-07-2013, 10:53 PM | #20 |
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I too reported it to the BMW Web site and got the automated reply.
I found a sorta-workaround: On the Options tab, select the Harmon Kardon and accept the override. Go back to the Packages tab and you can now select the Ultimate package. You CANNOT go back to the Options tab and remove the Harmon Kardon or you will lose the Ultimate package. |
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01-24-2013, 09:12 AM | #21 | |
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EPILOG: With no change at all to my computer or browser, the X1 configurator is now working. Thanks BMW. |
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01-24-2013, 04:03 PM | #22 |
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The U.S. page sucks. Bmw.ca or the world page has a much nicer feel and never had issues with either.
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