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      05-07-2014, 10:34 PM   #1
halfmoonclip
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'No Cost' maintenance

Had this conversation with my dealer today, after an $140 bill for 4-wheel alignment.
Tire and alignment issues are not covered by the extended 'no cost' maintenance agreement that BMW promotes.
It would make sense to me to offer 'once a year' service regarding alignment and tires. For those of us in the cratered NE especially, yearly alignment is just something we have to adjust to.
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      05-08-2014, 09:14 AM   #2
cwickberg
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I think you already said it... They offer it, for $140 a year
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      05-08-2014, 10:20 AM   #3
0w40X1
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One can hit a curb and knock out alignment so it's like road hazard on tires.

$140 sounds like fair deal, and if its done right could last life of car.
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      05-08-2014, 03:45 PM   #4
HBWT
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Quote:
Originally Posted by 0w40X1 View Post
right could last life of car.
...or the next pothole/curb
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      05-08-2014, 09:29 PM   #5
halfmoonclip
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Quote:
Originally Posted by HBWT View Post
...or the next pothole/curb
That's the reality, hence my suggestion that the alignment only be offered free gratis once a year. I'm not saying that the $140 was unreasonable (it's what we paid for the Audi as well), but BMW is claiming 'no cost' for maintenance, until we get tangled up in certain exclusions.
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      05-08-2014, 10:07 PM   #6
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Unfortunately it was the same for my previous vehicle, a Volvo, which also included 'free' scheduled maintenance.
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      05-09-2014, 11:14 AM   #7
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Quote:
Originally Posted by halfmoonclip View Post
BMW is claiming 'no cost' for maintenance, until we get tangled up in certain exclusions.
Moon
I think in the fuller description, BMW does specify "no cost regularly scheduled maintenance" or something like that. I was certainly told explicitly it didn't cover tire related service.
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      05-09-2014, 08:32 PM   #8
Mtpisgah
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I don't consider alignments as maintenance. Oil changes and rotations are. Wiper blades are not. Normal wear and tear items.
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      05-09-2014, 08:32 PM   #9
Mtpisgah
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Halfmoonclip, are you also on GT?
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      05-10-2014, 08:53 AM   #10
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Quote:
Originally Posted by Mtpisgah View Post
I don't consider alignments as maintenance. Oil changes and rotations are. Wiper blades are not. Normal wear and tear items.
Thankfully, BMW considers wiper blades, brake pads, rotors, brake fluid, engine oil, all filters, and a few other things, as maintenance items.
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      05-10-2014, 09:41 AM   #11
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During my first free oil change at the dealer I was offered a full fuel cleaning procedure for $225. Knowing it was a sales pitch and a waste of money I rightfully declined.
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      05-10-2014, 12:46 PM   #12
halfmoonclip
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Quote:
Originally Posted by HBWT View Post
Thankfully, BMW considers wiper blades, brake pads, rotors, brake fluid, engine oil, all filters, and a few other things, as maintenance items.
I'll take that deal, I suppose. I'm fussier about tires and alignments than some folks, but it would seem that, if what you're selling is driving pleasure, you'd try to do everything possible to let that be the reality.
A decision made by a bean counter somewhere it would seem to me, but one alignment a year likely won't break the corporate coffers. It ought to be mandatory, actually.
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      05-10-2014, 02:22 PM   #13
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Quote:
Originally Posted by HBWT View Post
Thankfully, BMW considers wiper blades, brake pads, rotors, brake fluid, engine oil, all filters, and a few other things, as maintenance items.
Wiper Blades, I believe are only replaced at regular service intervals if needed so if you have a long time between service intervals you might have to buy them yourself. My car is showing that it will need service at 7000 miles or in July. I won't get close to 7000 miles by then so I guess bring it any time in July?
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      05-10-2014, 02:58 PM   #14
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You can bring your car in for service when the service interval reads 1500 miles or less.
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      05-11-2014, 07:40 AM   #15
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vehicle check

My vehicle check warning just came up as I approach 30k. Had it in for oil change and brake recall recently, ya think they could have done it then. Is it worth it going back for just vehicle check, or waiting? What do they do?
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      05-11-2014, 08:45 AM   #16
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Quote:
Originally Posted by atomic View Post
Wiper Blades, I believe are only replaced at regular service intervals if needed so if you have a long time between service intervals you might have to buy them yourself.
I was told every year or 12000 miles you are eligible for new wiper blades.
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      05-11-2014, 11:41 AM   #17
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Quote:
Originally Posted by TrueRedX1 View Post
I was told every year or 12000 miles you are eligible for new wiper blades.
I was told something similar...except my SA wrote on the order that the "wiper blades were streaking" otherwise they may not replace them... Also make sure to specifically tell them to replace the rear hatch wiper blade as well otherwise they won't do it.
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      05-13-2014, 09:04 AM   #18
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Quote:
Originally Posted by atomic View Post
Wiper Blades, I believe are only replaced at regular service intervals if needed so if you have a long time between service intervals you might have to buy them yourself. My car is showing that it will need service at 7000 miles or in July. I won't get close to 7000 miles by then so I guess bring it any time in July?
at every service, (scheduled or not) my SA asks if my blades are streaking and without me answering, writes on the work order that they are. I've never paid for new blades and never experienced streaking blades. He looks out for me...I'm completely spoiled.
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