Quote:
Originally Posted by leatherpants
I'm with Tominavl: just another example of BMW's horrible customer service. I conveniently received my postcard today and have "...less than one year of service", so I earn the right to pay BMW 200 bucks a year to upgrade and continue my service. What a load of horseshit. I can't get away from this brand fast enough...
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$199/yr is the going rate after the initial 4 year contract is up for everyone.
So you get your car upgraded for free if you pay the same $199/yr as everyone else. That sounds like a fair deal.
What exactly is the issue? Did you think the service should be free forever? (I agree but those were never the terms of the deal)