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      02-13-2013, 12:45 PM   #1
SwiftCloud
Swift Cloud
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Drives: 2013 X1 x28i USA
Join Date: Nov 2012
Location: Boston, MA USA

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A month to fix new X1!!

As indicated in a separate thread, my 3 month old (5k miles) X1 had the engine malfunction indicator and rough / low power output. I immediately took it to the nearby service center.

It has been more than two weeks since they told me it needed two new fuel injectors. When I asked the cause and if they really should replace them all, they had no answer. Apparently there were no parts in the US. I was told it would take a week to get them -- so I called after a week and was told it would be another. It has now been almost three weeks. The service team was not reaching out with any updates until I connected with BMW North America.

The new estimate is 4 weeks!! They have no parts.

It is now getting to the point where I qualify for the lemon law refund in Massachusetts…

Any advice on:

(1) The failure (why, how many injectors should be replaced, long term implications, etc)?

(2) Getting BMW's attention?

(3) Lemon law refund benefits?

Thanks!!
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2013 X1 x28i USA
Marblehead, MA USA

Last edited by SwiftCloud; 02-16-2013 at 09:50 AM.. Reason: Update
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