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      04-12-2012, 02:16 PM   #22
DWB1873
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Drives: X1 20d xDrive Auto
Join Date: Feb 2011
Location: The world

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Quote:
Originally Posted by alexmcred View Post
That is the symptom that I had as I said it was simply a loose dash bolt the problem was getting to a Dealer who actually knew what they were doing
That's been my issue too - had this rattle and the driver side door one. Despite pointing the dealership at the Internet posts, having them look up (and confirm!) that a spare part does exist for the driver side rattle (some additional padding/insulation) and so on, they still failed to resolve either rattle.

"we couldn't hear it" - did you try it when it was cold, or on a rough surface
? "Er, no" and so on. Rattle is better than their potential "cure".

I got a customer survey through from BMW yesterday about it actually - needless to say I won't be returning it filled with "5 - I am overjoyed" ratings.

Don't even get me started on the same dealership not understanding the difference between wheel rims and brake disks.

Sadly I only have the choice of the one, so cannot shop around.
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