sounds like the dealer wants to be a cock *** about floormats and charge you. i would ask him if it is worth losing a sale over.
dealer told about a delivery fee, i laughed and said no problem, i will meet you on that request, but as a customer i also charge a pickup fee and told him the same price he just told me, will you meet me on my request......? he ended up dropping the issue
i like getting the paperwork and just pulling out a pen and drawing lines thru numbers i don't like or crossing out parts of the contract. i think it makes them mad.
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