[Teutonic]

Hello Twix,

First of all, BMW does not aprove undercoating on its cars. Also, BMW has 12 years rust protection warranty so you don't need it.

In regards with the deposit, I know that our US coleagues have a different opinion but this is Canada, things are a litle bit different in here. However, you can negociate that too.
When you order the car, on your order sheet, you write by hand in your copy and their copy "the customer has the right te refuse the vehicle and receive back the full deposit if the ordered vehicle does not match 100% the buildsheet". You sign and the manager sign it too. If they don't sign it, that means they are not confident with their services, so take your money and go away.
Where are you buying it from, Gallery or Calgary BMW?


Cheers.