|
Good, honest, reliable techs are hard to come by. Doesn't matter if it's at the dealer or independent.
I'm a dealer tech. My fixed right first time CSI score was at 100% for 2016. My other score was at 97.8%. Won tech awards at my dealership two years in a row. Booking over 2800 hrs last year and nearly 3k in 2015, I work on a lot of cars. Started as a tech in late 2012.
How many customers return asking for me? Zero.
Guy next to me has to "fix" things four times before it finally leaves. I am pretty sure we can't fire him cause we can't get anyone to take his place.
My buddy took is low mileage '15 Sonata to an aftermarket shop for brakes. They told him it was $800 for a caliper and pads. I told him it was probably BS and if it was a caliper, I would be free under warranty. $100 at the dealer for a pad slap.
There are crap techs everywhere.
|