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I do not run EcoPro and it seems that pretty much any acceleration pegs the gas meter at the 12MPG point. I tried to avoid that at first but have given up as it is pretty much impossible if you want any sort of normal acceleration. I just pay no attention and drive the car the way I want to. I'm still getting higher MPG than my old Honda so what the heck.
I wonder if having to fight EcoPro to get the car to do what it should is ending up killing your MPG. Try a longer highway trip without EcoPro. Don't watch the darn needle and just drive as normal. If your milage still sucks then take the car in and have the dealer check it. I'd insist that the service advisor reset the trip meter and then drive the car on the highway for a few miles to see what the reported MPG number is. I also like the suggestion to borrow a dealer X1 and run it to see if it gets a radically different result.
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