Quote:
Originally Posted by Xeins
Great to know. Im going next week with the same problem. If they cant solve it i will need some help
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I will keep my fingers crossed for you that they get it right for you.
Well, I sent an email to the MD of BMW UK and the CEO of BMW. Had a reply back from the MD and this morning I had a very nice chap call me who was a customer service manager. He was very apologetic and said he will see that this gets resolved. Which is all I wanted at the end of the day. I just wanted someone to take responsibility from BMW UK or Germany to work and get this resolved. Roll on the 19th.