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Originally Posted by donsbabybeamer
My X1 has been "waiting to be loaded on a vessel" for 9 days now, my lease is over in 3 weeks and I need my car.
Now the unbelievable part is that no one in the entire BMW organization can tell me when my X1 will leave Germany. When you speak to BMW North America they are nothing more than a call center, they can not and will not make any effort to find out when my car will ship. I bring them through the logical thought process such as "please call another division even if you need to call Germany and find out when my car will ship" and the reply is there is no one we can call. I have asked for any other phone # so that I can get a better answer and they repeatedly refer me back to my dealership. My dealership has the same info I have from the automated system. BMW must think that the people they sell there products to must all be idiots if they want us to believe that the shipping of our cars are like spinning a roulette wheel and which car and when it is shipped is completely at random. Does anyone believe that BMW lets the car jockey in the holding yard in Germany decide what car goes on the ship, sure sounds like it from the lack of information and cooperation they have given me.
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You ordered a car from Germany without a set delivery date. It took over three months to get my first one, and two months to get a replacement, and I'm not making a tirade like this. Sure, I wanted it quicker, but it takes the time it takes. Blowing a fuse won't get you your car any quicker.
Quote:
Originally Posted by donsbabybeamer
Does anyone know how I can get an answer to what I believe is a very reasonable question for someone whom will be paying for a car for 5 years working 60 hours a week to pay for it?
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Ah. There is a saying back in my old country: The hungriest flea bites the worst.
You might consider getting a car you can more comfortably afford - and which you also will have spare time to enjoy. If you really want a Beh-emm-veh, perhaps consider a used one? Or save up for one? Working 50% overtime for five years, well, I'm not sure that's the right road to happiness.