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      11-06-2015, 11:37 AM   #46
vstolpner
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Drives: 2019 F39 X2 m35i
Join Date: Sep 2015
Location: Vancouver, BC

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Defective and Terrible Service

Alright, do NOT buy from the original seller and do NOT use engtaobao.com

The item ended up being defective - when I was installing the actuator the spring inside broke free, nearly damaging my car and leaving a pretty big bruise on my leg.

I've since been working with the agent to resolve the issue to no avail. It seems that there is no post-sales support what-so-ever - once you hand over your money that's it. I did buy it on my credit card so I'm going to try and deal with MasterCard and see where I get from there.

For the record I had the installation booklet translated and followed it to the letter, and a mechanic friend of mine came by to help with the install. I'm attaching the photo of the broken actuator.
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