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Okay another update, 10 days after getting my tire replaced, I woke up this morning to find out the exact same tire, brand-spanking new, has a big nail on it again. What kinda luck I have! I called the service, and the person who answered the phone today offered to have the car brought in right away, and did not ask the same questions. I guess my bad experience was with that staff member who happened to answer the phone that day, not the dealership after all. It could be that she was having a bad day and brought it upon me lol.
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