I think it might be a problem with the car. Ours works great with every iphone ever made including 6+. I think trying it with any iphone or perhaps any kind of phone and see if it works. Then you'll know for sure.
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Drives:
2013 Alpine White M5
2014 X1 xDrive35i
Cadillac Escalade
Subaru Outback (it's required in Boulder!)
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