Watch this space
Thank you very much to all of you for responding. I spoke to my dealer today who had already written to BMW. They have apparently acknowledged their mistake and will "rectify" the issue. So while I don't want to jump the gun - watch this space.
So far, I am very pleased and impressed with the way that my dealer and BMW have handled this issue. I thought I'd be in for a hard time.
I also appreciate that most of you think the paddles are a novely. We all have our preferences. As for me, I did once upon a time own a DSG Audi as well and I never once drove it in "D". So it's just me, but I prefer the control of the paddles.
However, things are definitely looking up and I am grateful for all your feedback. This is a great forum.
With all the fuss, I didn't take as many pictures as I normally would of a new car, but I will soon make up for it and post it here for all to enjoy.