Another FYI, that video is mis-leading. 99% of insurance policies out there state that they will use After Market or Recycled parts on your vehicle; no matter how new it is. Obviously if the parts don't fit or function like original, they won't use it. So read your policies carefully!
Sure, you have the right to take the vehicle to the repair facility of your choice, but ultimately the shops have to abide by your insurance company's policies.
Just think about medication. Most health care carriers will only pay for generic drugs. And if you want the name brand stuff, you have to cover the difference. The auto insurance industry is following suit.
I think Farmer's is one of the only companies out there that offers an OEM endorsement. Meaning you pay an extra $39 a year on your policy, and if you get into a collision, Farmers will pay for OEM parts to be used on your vehicle.
I've been in the collision repair industry for almost 20 years. It has changed dramatically in that time.....
Jay - The no fun fleet....
'15 Fiat 500e
'14 MBZ E350 Sport
'11 Honda Pilot Touring 4WD