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      01-05-2013, 04:45 PM   #19
ErnestHouse
First Lieutenant
United_States
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Drives: 2014 535i GT
Join Date: Nov 2012
Location: South Florida

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Quote:
Originally Posted by FStephenMasek View Post
It was working yesterday, and is nicely implemented. Maybe chance, maybe they read this site?
I still cannot select the Ultimate or Technology packages. It appears selected and then a second later deselects itself. I reported the problem through their website December 29th and on January 2nd received this email:

"To Whom It May Concern:

Thank you for contacting BMW of North America, LLC regarding the Build Your Own feature.

Your feedback is very beneficial, as it gives us the opportunity to review how to evolve our website and identify how we can improve our customer service. We have notified the web team of this situation, and they are working diligently to resolve it. We appreciate you patience in the interim.

The BMW Customer Relations and Services Department is available Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time. You can reach us at 1-800-831-1117.

Thank you again for taking the time to share your thoughts with us. "