Originally Posted by jeremicium
Show your CA this thread. Ask him why CAs at other dealerships are able to get the ship name and estimated arrival date at the port. It sounds like your CA either doesn't want to help you, or just sucks at his job. Maybe talk to someone else at the dealership.
Also, here is a link to ship tracking:
The guy is a newbie. Will ask someone else to look at my case.
Off topic: Just a feeling, stayed in Chicago for 3 years and now 1 year in Northern VA. Not all, but most people are arrogant and mean here in Northern East part. Taking too much ego, as compared to Mid-west. So usually tell friends in Non-EDT area: if you want to experience a real Uncle Sam's harsh social environment, want to be a hard-core winner, come and live at northern east coast.