Quote:
Originally Posted by Kai3000
DDS2015, thanks for your opinion but the sales never said it is APPROX....he said it IS less...and I put deposit down right at that day which they should've grounded the car for me.
I don't get a free set of tires...I still need to drive back, and wait for them to change the tires back to the tires that I am supposed to have.
I understand that I can think more for them but WE are the customers.
The washer fluid is like when you go to a restaurant, order a BLT sandwich with fries as my side dish and missing the fries when the food got delivered.....should I blame the server? No, I shouldn't..it's not the server's fault...should I complain to the cashier? no, I shouldn't...it's not the cashier's fault...the only thing I can point out is...their carelessness of the restaurant or even their procedure and who can I go to? go to the kitchen to give the chef the piece of my mind? or the manager? or I should forget about it even I am paying the price? I believe you and I work hard for our money and I think our money should get its value.
Idrive...yes, you are right about the idea.
|
If they continued to use the vehicle as a demo after you put your deposit on it then yes, they are VERY in the wrong. But, like I said there are certain variances that need to be taken into account. I think that 1000 km isn't a huge deal (I've put 17500 km on my car in 6 months), but I understand your frustration.
Also, I was under the impression that you got to keep the winter tires. If not then I totally understand your frustration here as well. It isn't fair that you have to run back and forth after you've bought it. If they aren't letting you keep the tires then you should tell them that as a sign of good faith they should give them to you free of charge for all of the hassle and confusion. I'd be pissed to in your shoes (about the little things, not so much about the milage).
If I were in your shoes, I would waltz in to the manager's office and tell them that they screwed up and it's up to them to make it right. I don't know about Alberta, but in Mb a customer has 30 days to back out of a contract, which is another thing I'd hold over their head. Some ways that they could make it right are: give you those winter tires free of charge, give you an extended warranty (either free or at a huge discount). Good luck.